Support Center

We're here to help you with any questions or issues.

Contact Support

Email us directly at:

support@media-buyer.net

Typical response time: 2 business hours

Support Hours

  • Monday-Friday9:00 AM - 6:00 PM GMT
  • SaturdayClosed
  • SundayClosed

Frequently Asked Questions

How do I reset my password?

Visit the login page and click "Forgot Password". You'll receive an email with reset instructions.

Where can I view my media strategies?

All strategies are available in your dashboard via a link to google sheets. Export options are available.

Do I have to complete the media brief, prior to a call?

Absolutely not, just click the schedule a meeting link and we can discuss your needs.

Is there phone support available?

Yes, customers can request phone support.

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